CRM Expert (100%)

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Date: Jul 31, 2025

Location: Großröhrsdorf, SN, DE, 01900

Company: belimoauto

Summary

To strengthen our Digital Customer Experience team at Belimo in Großröhrsdorf, we are looking for a CRM Expert with in-depth experience in Microsoft Dynamics. In this position, you will work at the interface between sales, IT and customer experience and make a significant contribution to the optimization of our international processes.

What You'll Do

  • Support and further development of Microsoft Dynamics CRM in the context of customer journey, campaign management and opportunity processes
  • Support of key users, processing of support and change requests as well as ensuring data quality including SAP synchronization
  • Coordination and optimization of cross-system sales processes in cooperation with SAP specialists (e.g. lead-to-order)
  • Planning and implementation of training courses as well as maintenance of user documentation and process documents
  • Participation in system extensions, rollouts as well as reporting and dashboard requirements in the sales environment

Who You Are

  • You have a university degree and job-specific IT training in the CRM environment
  • You have several years of experience in B2B sales, ideally in a technical environment
  • You are very familiar with Microsoft Dynamics CRM; SAP knowledge is an advantage
  • You have a deep understanding of sales-related processes and digital customer management
  • You work in a structured manner and are team-oriented
  • You communicate confidently in English, knowledge of German is an advantage, but not a mandatory requirement

Who We Are

At Belimo, we take pride in making our company a rewarding place to work. Our leaders are value-driven and encourage new ideas in their teams around the world. Through our passion, our employees are not only creating amazing products, they are revolutionizing the HVAC industry. Investing in our people is at the heart of Belimo's approach to engaging diverse creative talent to grow an industry-leading company. The success of our corporate brand is based on the expertise and commitment of each individual.