Technical Service Specialist, Taiwan

Summary

The role provides technical support, site supervision, testing & commissioning and training to Belimo Key Customers for all Belimo product ranges in Taiwan.  The calibre shall support the Sales Director on striving customer satisfaction in OEM industry with strong technical background.  The calibre shall take care of OEM customers and related stakeholders such as consultants and building owners to facilitate business growth.  

What You'll Do

• Provide technical expertise and application support for HVAC systems, including Chiller Plants, PAUs, AHUs, fan extraction systems, VAV systems, and data center fan wall applications.
• Support system design reviews, product selection, troubleshooting, and commissioning activities to ensure optimal system performance and customer satisfaction.
• Build and maintain strong relationships with customers, consultants, contractors, suppliers, and other stakeholders to support project and business objectives.
• Collaborate with sales teams to identify customer needs and develop technical solutions that meet project specifications and performance requirements.
• Work with cross-functional teams to develop and execute product launch plans, ensuring successful market introduction and adoption.
• Conduct technical presentations, product demonstrations, and training sessions for customers, partners, and internal teams.
• Monitor market trends, competitor activities, and emerging HVAC technologies, providing feedback to support product development and business growth initiatives.

Who You Are

• Degree in Automation, HVAC, Mechanical, Electronics, or related Engineering disciplines; Diploma holders with relevant experience will also be considered.
• 2-4 years of experience in the HVAC industry or a related technical field for the Technical Support Engineer position.
• Candidates with 4+ years of relevant HVAC experience may be considered for the Assistant Technical Support Manager position.
• Good command of written and spoken English.
• Solid knowledge of hydronic, hydraulic, and control systems.
• Proficient in Microsoft Office applications; SAP and CRM knowledge is an advantage.
• Strong communication, interpersonal, and relationship-building skills with customers and business partners.
• Self-motivated, customer-oriented, and willing to travel as required.

Who We Are

At Belimo, we take pride in making our company a rewarding place to work. Our leaders are value-driven and encourage new ideas in their teams around the world. Through our passion, our employees are not only creating amazing products, they are revolutionizing the HVAC industry. Investing in our people is at the heart of Belimo's approach to engaging diverse creative talent to grow an industry-leading company. The success of our corporate brand is based on the expertise and commitment of each individual.